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FAQs  | Vaughan's Jewelry FAQs  | Vaughan's Jewelry

Jewelry Repair

Jewelry Repair FAQs

Learn more about our jewelry repair services below! Please text (252) 482-3525 for questions.

Please fill out the inquiry request form below and a member of our staff will reach out to you as soon as possible!

This depends entirely on the piece and our workload at the time. Our average turnaround time for repairs is 5-7 days *, but in some cases this may be longer. We also offer a rush fee to place your piece further up in the queue. Our custom orders take 2-4 weeks*, depending on the intricacy of the pieces.

*This timeline is increased during holiday seasons to 10-14 days for repairs and 4-6 weeks for custom orders.

No! While you can make an appointment here, you can also just walk in!

We are pleased to partner with Montage (read here for more information), but also have a manufacturer's warranty on all of our pieces*

*Manufacturer's warranties do not cover wear and tear

Have a Question?

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